Privacy Policy

1. Introduction

Welcome to Lipo Forme. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to information we collect about you when you visit our website (https://en-lipoforme.com), use our services, or otherwise interact with us.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Personal Identification Information

• Name and contact details (email address, telephone number, billing address, delivery address)
• Account credentials (username and password)
• Payment information (credit card numbers, billing address)

Technical Data

• Internet protocol (IP) address
• Browser type and version
• Time zone setting and location
• Browser plug-in types and versions
• Operating system and platform
• Other technology on the devices you use to access this website

Usage Data

• Information about how you use our website, products, and services
• Pages viewed and time spent on pages
• Links clicked and navigation paths

Marketing and Communications Data

• Your preferences in receiving marketing from us
• Your communication preferences

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process your orders: To process and deliver your Lipo Forme orders, manage payments, fees and charges, and collect and recover money owed to us.
• To manage our relationship with you: Including notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.
• To improve our services: To administer and protect our business and website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
• To deliver relevant content: To make suggestions and recommendations to you about products or services that may be of interest to you.
• Marketing purposes: To send you promotional offers and information about Lipo Forme (only if you have opted in to receive such communications).

4. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

• Strictly necessary cookies: Required for the operation of our website. They include cookies that enable you to log into secure areas.
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
• Functionality cookies: Used to recognize you when you return to our website, enabling us to personalize content and remember your preferences.
• Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver advertising relevant to your interests.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

All payment transactions are encrypted using SSL (Secure Socket Layer) technology. We do not store credit card details nor do we share customer details with any third parties except for the purposes of processing payments.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data (commonly known as a "data subject access request").
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us at the email address provided below.

8. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy policy of every website you visit.

9. Children's Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, please do not provide any information on this website or through any of its features.

If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this privacy policy, the practices of this site, or your dealings with this website, please contact us at:

Email: support@en-lipoforme.com

Address: Lipo Forme Customer Service, USA

We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests.